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Welcome to AuraPet. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”) operated by AuraPet (“AuraPet,” “we,” “us,” or “our”).
By visiting our website, purchasing our products, or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of the Terms, you may not access or use the Services.
By using the Services, you represent that:
You are at least the age of majority in your province or territory of residence, or
You have the consent of a parent or legal guardian to use the Services.
AuraPet offers pet wellness products, supplements, and related goods for personal, non-commercial use.
All product descriptions, images, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
We make reasonable efforts to display product information accurately, but we do not guarantee that descriptions, ingredients, packaging, or other content are error-free, complete, or current.
AuraPet products are intended for supplemental and wellness purposes only and are not intended to diagnose, treat, cure, or prevent any disease.
Always consult a licensed veterinarian before introducing new supplements or wellness products to your pet.
Individual results may vary.
AuraPet is not responsible for adverse reactions due to misuse, allergies, or failure to follow product instructions.
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or errors in pricing or product information.
Prices are listed in the applicable currency and may be changed without notice. Taxes, shipping, and handling fees are calculated at checkout.
Payments are processed through third-party payment providers. AuraPet does not store full payment card details. By submitting payment information, you authorize us and our payment processors to charge the applicable amount.
Shipping timelines, costs, return eligibility, and refund policies are described on our website and may vary by product and location.
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, customs, or external events.
Returned items must comply with our posted return policy.
You may choose to create an account with AuraPet. You are responsible for:
Maintaining the confidentiality of your login credentials
All activity under your account
We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws.
You agree not to use the Services:
For any unlawful purpose
To violate any laws or regulations
To infringe intellectual property rights
To submit false, misleading, or fraudulent information
To interfere with the security or operation of the website
To distribute malware, spam, or harmful code
Violation of this section may result in immediate termination of access.
All content on the AuraPet website—including text, images, graphics, logos, product names, designs, and trademarks—is owned by or licensed to AuraPet and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, or exploit any content without our prior written consent.
If you submit reviews, feedback, suggestions, or other content to AuraPet:
You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content
You represent that the content does not violate third-party rights or applicable laws
We reserve the right to remove content at our discretion.
Our Services may include links to third-party websites or tools. We are not responsible for their content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.
Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
The Services and all products are provided “as is” and “as available”, without warranties of any kind, either express or implied.
AuraPet disclaims all warranties, including but not limited to:
Merchantability
Fitness for a particular purpose
Non-infringement
We do not guarantee uninterrupted, secure, or error-free operation of the Services.
To the fullest extent permitted by law:
AuraPet shall not be liable for any indirect, incidental, special, or consequential damages
Our total liability for any claim related to the Services or products shall not exceed the amount paid by you for the product giving rise to the claim
Some jurisdictions do not allow limitations of liability, so certain limitations may not apply to you.
You agree to indemnify and hold harmless AuraPet, its owners, employees, partners, and service providers from any claims, damages, or expenses arising from:
Your use of the Services
Your violation of these Terms
Your breach of applicable laws or third-party rights
We may suspend or terminate your access to the Services at any time, without notice, if we believe you have violated these Terms or engaged in unlawful activity.
Termination does not affect obligations incurred prior to termination.
These Terms are governed by and construed in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein, without regard to conflict-of-law principles.
We reserve the right to update or modify these Terms at any time. Changes are effective upon posting on our website. Continued use of the Services after changes constitutes acceptance of the updated Terms.
If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.
For questions about these Terms, please contact us:
Email: aurapet.brand@gmail.com
Business Address: QC, Canada